At the Red Tent Directory we are committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who engage with us, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this Policy from time to time so please check our website occasionally to ensure that you are happy with any changes. By using our website, you are agreeing to be bound by this Policy.
Any questions regarding this Policy and our privacy practices should be sent by email to email@example.com
Who are we?
We are a listing site for Red Tent’s Across Europe and at present have no formal registration or entity. We are a group of volunteers and we currently run this website and the Facebook Group (insert name) and Page (insert name)
- The right to request a copy of the personal data which we hold about you;
- The right to request that we correct any personal data if it is found to be inaccurate or out of date;
- The right to request your personal data is erased where it is no longer necessary to retain such data;
- The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;
- The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable (i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means);
- The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
- The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).
How do we collect information from you?
You may provide us with information when you use our website or sign up to receive our email updates. You may also supply us with information when contacting us via email, phone or speaking with a member of staff.
What type of information is collected from you?
How We Use Your Information
We use your information in a number of ways, such as:
- Sending you information about and content from Red Tent Directory
- Sharing details of any listing you make with us including via our Facebook Page and Group
- Sharing information or articles that you provide us with our wider community
- Processing a payment that you have made
- Responding to correspondence you have sent to us
- Seek your views or comments on the services we provide.
- Notify you of changes to our services.
If you have previously provided us with your personal details to join our newsletter and you tell us you wish to list your Red Tent on our website we may use the personal details you provided to us on the previous occasion to save you having to give them to us again.
We may occasionally contact you to ask if you would be prepared to help us with our work or support our project financially although participation is purely voluntary. You can opt out at any time. Please see the ‘Unsubscribe’ section below for more information.
When you visit our site, we sometimes collect information that enables us to identify you and provide you with a more personalised service. We also aggregate statistics about our members to enable us to operate more effectively, but these statistics do not include information which can identify individuals.
We review our retention periods for personal information on a regular basis. We may be legally required to hold some types of information to fulfil our statutory obligations. We will only hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Disclosure of your information
We will keep your personal information confidential, and will not supply it to any third party without your consent, unless we are obliged or permitted by law to do so. We sometimes use third parties to process your information on our behalf (for example, to process payments). However, we require them to keep your information secure and not to use it for their own business purposes. Some of our service providers may be located outside Europe, and by providing personal information to us, you consent to your information being processed on our behalf in these countries when appropriate. For any third party services that we use, such as email marketing services, we ensure they are fully compliant with current data protection laws and in the event that data is held outside the EU, they must be fully compliant and deemed adequate by the General Data Protection Regulation and all other current data protection laws.
By providing personal information to us, you consent that we may transfer your information within Red Tent Directory, and that your personal information may be transferred to a third party in the event of a reorganisation or merger of the organisation. Members of our Team of Volunteers have access to any information you have provided us with. Each of them has received and signed this policy and be trained in the management and protection of data.
We may pass your information to our third party service providers, agents, subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf. However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we will have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond the Red Tent Directory for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law. We will never sell or rent your information to third parties.
Third Party Websites
You can opt-out of receiving emails from us at any time. Simply follow the ‘unsubscribe’ links on our emails, or you can email us at the following address with your request:
You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us about services or activities you have previously expressed an interest in, then you can contact us to ask us to remove you from our database. At the time of signing up for any services or events, you will always be given the choice to positively opt-in. If at any time you would like a listing you have previously submitted removed from our website please notify us via firstname.lastname@example.org.
We will not contact you for marketing purposes by email, phone or text message unless you have given your consent by joining our mailing list. You can change your marketing preferences at any time by contacting us by email: email@example.com
How you can access and update your information
If you wish for us to update or rectify information we hold about you, such as alter your listing or change email address, or any information we hold that is inaccurate or out of date, please email us at: firstname.lastname@example.org. You have the right to ask for a copy of the information Red Tent Directory holds about you by making a Subject Access Request. To do so, please email email@example.com
Security precautions in place to protect the loss, misuse or alteration of your information
Systems and practices are in place to ensure your personal data is used and stored in a secure manner. Any payment information is processed by our third party payment processors, who specialise and are fully compliant in the secure online capture and processing of credit/debit card transactions. All of our volunteers are trained in respect of data protection laws and sign to say they have read our policy when they join our volunteer team.
Non-sensitive details (your email address etc) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Use of ‘cookies’
16 or Under
We are committed to protecting the privacy of children aged 16 or under. If you are aged 16 or under‚ please ensure you get your parent/guardian’s permission beforehand whenever you provide us with personal information.
Review of this Policy
We keep this Policy under regular review. This Policy was last updated in May 2018.